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GiftzBag(Online Gift Shop
Contact Person : GiftzBag(Online Gift Shop
Parbatpura Industrial Area,, Ajmer
1 Reviews

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  • user
    Oct 06,2019 Yogesh Hindoliya 1.0

    I called them up to confirm if a cake delivery to PIN code 342305 was possible, and the management confirmed positively after which I placed an order for a cake. On the day of delivery, at around 6 PM they called me to tell that we have to cancel the order because the cake melted down before it could be delivered. Now, first of all they shouldn't have accepted the order at all. If they did, they should do everything possible to deliver the cake. there are ice bags that last weeks and are used for packaging chocolates when delivering through logistics. It's a simple use of brain and providing customer service, which I clearly see they failed at big time. The worst part is the cake was for my sister's birthday, and cancelling the order at the last moment made a fool out of me. I couldn't arrange for anything else. Had there been anything lower than 1* I would have given it.

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