Team Leader-Tele Sales

Job Description

Job Responsibilities:

• Facilitate direct sales by instructing team members to inform existing Vendors about new arrivals in the company and encouraging them to make sales

• Inform vendors about all services in the company, their uses and benefits

• Take orders made by vendors and ensure that they are successfully delivered to them in due time

• Take the report of vendors follow up from the team.

• Ensure proper documentation in the information system in due time and check through them for accuracy

• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results

• Ensure that vendors are treated cordially and are held in high esteem in order to make them patronize the company continuously

• Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results

• Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold

• Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills

Requirements – Qualities – Knowledge, Skills, and Abilities for the Telesales Team Leader Position

Telesales team leaders need to have the following attributes to be effective on the job:

• Exhibit good marketing skills to make high sales

• Excellent presentation skills to convince vendors about new services

• Good motivational skills to bring out the best in team members

• Good managerial skills to lead the team successfully

• Ability to make good sales decision